| 1. General Information |
| How do I contact EnjoyLife Inc.? | |
| What is your ordering policy? / How do I place an order? | |
| How will my golf balls be packaged? | |
| How do I place a custom order with my own logo(s)? | |
How do I place a custom order with different ball brands?
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| 2. Shipping Information |
| What is the cost of shipping for an order? | |
| When will my order be shipped? | |
| How will my order be shipped? | |
| How long will it take before I receive my order? | |
Is international shipping available?
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| 3. Privacy Policy |
| Will the personal information that I provide remain private and secure? | |
| How can I be assured that my credit card information remains secure? | |
When / How will my credit card be billed?
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| 4. Order Status and Returns |
| How can I check on the status of my order? | |
| What is your return policy / How do I return something? | |
How will my golf balls be packaged?
All 3-ball sleeves will be packaged in totally clear acetate gift packaging,
giving maximum exposure to the imprinted designs. Special inserts hold the balls in place so
all logos face forward.
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What is the cost of shipping for an order?
The cost of shipping an order within the continental U.S. regardless of quantity and order size is $4.95. Alaska, Hawaii, Canada and International require additional fees.
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When will my order be shipped?
In stock orders received via fax, phone, or the internet will be shipped within 2 business days upon receipt of your order.
Out of stock orders, or orders that need to be printed will be shipped within 7-10 business days. If this is not possible you will be
notified via e-mail of when you are likely to see your merchandise.
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How will my order be shipped?
All orders shipped within the continental U.S. will be shipped via UPS Ground for the flat rate of $4.95 per order no matter how
large your order may be. Other shipping options such as Fedex, UPS 2-Day, UPS overnight, etc. are available for an additional cost.
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How long will it take before I receive my order?
Once your order is shipped you should receive it within 1 to 5 days depending on
your location. We are located in Chicago, IL so check the corresponding map below to locate your shipping time.
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Is international shipping available?
Yes, international shipping is available to virtually anywhere in the world. For further details please e-mail us at golfballs@enjoylifeinc.com or
call us at 1-800-678-7898 or 1-847-966-3377.
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Will the personal information that I provide remain private and secure?
Yes, your personal information will remain private and secure. Your e-mail address, shipping address and phone number
are used solely for order shipment and any correspondence we may have with you. All personal information is kept safe and secure and is not
given or sold to third parties for any reason, guaranteed.
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How can I be assured that my credit card information remains secure?
All of our credit card transactions are processed here at EnjoyLife Inc. No third parties are involved.
Therefore you can remain confident that you will not be charged for anything that you did not order.
Your credit card is securely transmitted to us through a technology on this website called Secure Sockets Layer (SSL).
SSL is a protocol for securely transmitting information over the internet. SSL uses a mathematical code to scramble, or encrypt
data that is being transferred from your computer to our site. Our secure server certificate has been reviewed and issued by Equifax.
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When / How will my credit card be billed?
You are not billed at the time you place your order. You will not be charged anything until your order has been confirmed and shipped to you.
Therefore, if we are unable to completely fulfill your order for any reason, you will not be erroneously charged.
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How can I check on the status of my order?
To check on the status of your order simply click on the "account" button located at the top of any page.
After you login in, you will be presented with an order history. This page will give you the status of all your orders.
You can also access your "account" by clicking here: Account
If there is still any confusion or if you have any additional questions please send us an e-mail at
Customer Support and we will respond to you A.S.A.P.
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What is your return policy / How do I return something?
We guarantee satisfaction 100%. If you are unsatisfied with your purchase or if you receive defective merchandise,
simply send us back the unsatisfactory merchandise and we will exchange it. For our address and for any other questions you may have concerning
a return, email us at Customer Support.
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